Author Topic: TFO warranty is amazing!  (Read 10869 times)

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jarrod white

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Re: TFO warranty is amazing!
« Reply #15 on: June 21, 2011, 05:05:34 PM »
BD, I did not make the claim on your equipment problem  :-\ and I was saying seven, it may be 6 or 8, but I have owned over 100 and I have close to 40 right now   ;D so my percentage is not too bad....

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bd

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Re: TFO warranty is amazing!
« Reply #16 on: June 22, 2011, 09:44:38 AM »
Next time I break one, I won't send it in for warranty, I'll just bum a new one from the guy who has too many rods.  :)

bd

Troy Basso

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Re: TFO warranty is amazing!
« Reply #17 on: June 22, 2011, 11:57:34 AM »
Jarrod makes a good point..... buy what fits your budget! That said I have never fished a TFO but I sure do read alot about how amazing their warrenty is! That makes me wonder about their quality. Lord knows I have broken a serious pile of equipment over the years but I am skeptical of buying anything that I am continually reading about how fantastic their warranty is.... just food for thought.

Yoda

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Re: TFO warranty is amazing!
« Reply #18 on: June 22, 2011, 12:05:18 PM »
Jarrod makes a good point..... buy what fits your budget! That said I have never fished a TFO but I sure do read alot about how amazing their warrenty is! That makes me wonder about their quality. Lord knows I have broken a serious pile of equipment over the years but I am skeptical of buying anything that I am continually reading about how fantastic their warranty is.... just food for thought.
???? I own a couple TFO rods and have yet to break one or have a client break one, but when it happens, and it will, sure am glad to know they will send me a new one. I have owned many different brands of rods and none of them are unbreakable!! Food for thought.
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Yoda

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Re: TFO warranty is amazing!
« Reply #19 on: June 22, 2011, 04:47:39 PM »
Yes Sir!!! thats why i buy TFO and not G Loomis, i used to be a big Loomis fan, but since Shitmano bought them out the warranty sux!!!

I have to disagree.  I was worried when G. Loomis discontinued their Xpeditor service, since I fish a lot of G. Loomis rods.  However, this spring I broke a rod tip when a hookset went into an overhanging tree branch.  I sent it in as a non-warranty repair, figuring I'd have to pay for it, which was totally fair since the break was due to my own mistake anyway.  However, they replaced it quickly and free of charge.  I was fishing again with my rod in 2 weeks. 

I have absolutely no complaints about G. Loomis customer service.  As far as I'm concerned they're top of the line.
bd
I am glad to hear you had a good experience with Loomis customer service, that is not at all the experience i had. I got a condecending, probably non -fishing, rep on the line. Who very rudely told me that they no longer offered the Expeditor program.
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bd

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Re: TFO warranty is amazing!
« Reply #20 on: June 22, 2011, 04:52:35 PM »
That sucks.  I hate to hear that - I've never gotten anything but good service from the company.

I never talked to anyone on the phone though.  I just went to the website, printed out the repair form, filled it out, and sent it in.

bd

Yoda

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Re: TFO warranty is amazing!
« Reply #21 on: June 22, 2011, 05:06:10 PM »
I used to really sing thier praises, never had a problem until Shimano took over. I have also noticed that the rods break more easily than before. seems like they should just call them Shimano rods and charge the $50 bucks that they are worth. Just sayin!! I will continue to use TFO until Shimano buys them out.  ;D
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jarrod white

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Re: TFO warranty is amazing!
« Reply #22 on: June 22, 2011, 06:00:15 PM »
Next time I break one, I won't send it in for warranty, I'll just bum a new one from the guy who has too many rods.  :)

bd
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Gofisher

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Re: TFO warranty is amazing!
« Reply #23 on: June 23, 2011, 11:26:04 AM »
I think in my lifetime around 7 , so does that mean I am helping keep the cost down.

Well hell, Jarrod, that's about how many fly rods I've broken, give or take a couple, and I allegedly "break more equipment than a pair of steel toed boots in a nut kicking contest."  That's hardly fair.   :'(

Many years ago before I started fly fishing and I was still fishing with cheap conventional gear, I did have one year where I broke several Wal-Mart rods.  But that was mostly attributed to one single trip where I dropped an anchor on my casting deck and it landed on my rod holder, breaking six in one instant.  Besides, none of those were warrantied, so it was just an expensive year for $50 rods and not germane to the flyrod warranty issue.

bd

50 points to bd for the use of the word germane... ;)
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Re: TFO warranty is amazing!
« Reply #24 on: June 23, 2011, 04:05:26 PM »
My new TiCR is sitting on my front porch.  It took a total of 3 business days to get it.  AND, it didn't cost me anything but ground shipping charges to send the busted rod to TX.

Sam
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